In this white paper you will learn how to improve your overall trade-in process, including:

• Expanding your customer base
• Implementing protection and retention strategies
• Improving customer service and overall experiences
• Gaining customer loyalty

Having performed more than 36 million mobile phone trade-ins, HYLA Mobile has identified the features that customers enjoy and the hiccups they dislike during the mobile device trade-in and turn-in processes.

To make trading in a mobile device easier than ever, HYLA has developed a technology that can be fully integrated into the mobile apps of the most common places consumers will trade-in their phones.