Mobile and the Connected World
How do mobile device customers think? Peek inside.
Discover Assurant’s eight mobile device protection personas and what their traits say about what they need in their mobile device protection plans.
Mobile devices are the center of the connected world. Around 6 in 10 people say they couldn’t be without their phones for a day. And most connected consumers want value-added services like tech support (58%), sustainability-focused products (48%), and related services that support their connected lifestyles.
At Assurant, we’re providing solutions across the full device lifecycle to meet the needs of your consumers and your programs – from the time a phone is purchased to the time it’s traded-in, refurbished, and resold. We’re creating new protection bundles, enhancing software and support, and driving automation and speed across our award-winning service and repair facilities. At each step of the process, we use proprietary and patent-pending tech and live experts to quickly, easily deliver and optimize solutions across channels.
174 Million
1,700+
4.8/5.0
300 Million
customers served around the world
$100 Million+
invested in disruptive start-ups
174 Million
1,700+
4.8/5.0
300 Million
customers served around the world
$100 Million+
invested in disruptive start-ups
Retailers
Cable
Multi-device, Connected Home and mobile protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value
Mobile and the Connected World
How do mobile device customers think? Peek inside.
Discover Assurant’s eight mobile device protection personas and what their traits say about what they need in their mobile device protection plans.
Mobile and the Connected World
Call Center Excellence: 4 Case Studies on Customer Experience & Operational Success
Explore 4 Assurant case studies on improving call center performance. Learn strategies for customer experience, efficiency, scalability, and continuity.
Mobile and the Connected World
Q1 2025 Mobile Trade-In and Upgrade Data Trends Review
Our Trade-In and Upgrade Data Trends Review highlights some interesting movements in the industry during the first quarter of this year.
Mobile and the Connected World
Protecting data privacy during phone repairs: Why it matters
Learn how to protect customer data during phone repairs while building trust and transparency in your service offerings.